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NEW Samsung Galaxy NOTE 20 Ultra 5G 12+128GB SM-N986U GSM+CDMA Unlocked SIM CARD NOT INCLUDED Included: Phone , Charger, USB Cable, Headset, Manual, Box Specification NETWORK Technology GSM / CDMA / HSPA / EVDO / LTE / 5G 2G bands GSM 850 / 900 / 1800 / 1900 CDMA 800 / 1900 3G bands HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100 CDMA2000 1xEV-DO 4G bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 18, 19, 20, 25, 26, 28, 29, 30, 38, 39, 40, 41, 46, 48, 66, 71 5G bands 2, 5, 41, 66, 71, 260, 261 SA/NSA/Sub6/mmWave Speed HSPA 42.2/5.76 Mbps, LTE-A (7CA) Cat20 2000/200 Mbps, 5G BODY Dimensions 164.8 x 77.2 x 8.1 mm (6.49 x 3.04 x 0.32 in) Weight 208 g (7.34 oz) Build Glass front (Gorilla Glass Victus), glass back (Gorilla Glass Victus), stainless steel frame SIM Nano-SIM Stylus, 9ms latency (Bluetooth integration, accelerometer, gyro) DISPLAY Type Dynamic AMOLED 2X, 120Hz, HDR10+ Size 6.9 inches, 116.7 cm 2 (~91.7% screen-to-body ratio) Resolution 1440 x 3088 pixels (~496 ppi density) Protection Corning Gorilla Glass Victus Always-on display 120Hz@FHD/60Hz@QHD refresh rate PLATFORM OS Android Chipset Qualcomm SM8250 Snapdragon 865 5G+ (7 nm+) CPU Octa-core (1x3.0 GHz Kryo 585 & 3x2.42 GHz Cortex-A77 & 4x1.80 GHz Cortex-A55) GPU Adreno 650 MEMORY Card slot microSDXC (uses shared SIM slot) Internal 128GB 12GB RAM UFS 3.0 MAIN CAMERA Triple 108 MP, f/1.8, 26mm (wide), 1/1.33", 0.8µm, PDAF, Laser AF, OIS 12 MP, f/3.0, 120mm (periscope telephoto), 1.0µm, PDAF, OIS, 5x optical zoom, 50x hybrid zoom 12 MP, f/2.2, 120˚, 13mm (ultrawide), 1/2.55", 1.4µm Features LED flash, auto-HDR, panorama Video 8K@24fps, 4K@30/60fps, 1080p@30/60/240fps, 720p@960fps, HDR10+, stereo sound rec., gyro-EIS & OIS SELFIE CAMERA Single 10 MP, f/2.2, 26mm (wide), 1/3.2", 1.22µm, Dual Pixel PDAF Features Dual video call, Auto-HDR Video 4K@30/60fps, 1080p@30fps SOUND Loudspeaker Yes, with stereo speakers 3.5mm jack No 32-bit/384kHz audio Tuned by AKG COMMS WLAN Wi-Fi 802.11 a/b/g/n/ac/6, dual-band, Wi-Fi Direct Bluetooth 5.0, A2DP, LE, aptX Positioning GPS, GLONASS, BDS, GALILEO NFC Yes Radio FM radio (Snapdragon model only; market/operator dependent) USB USB Type-C 3.2, OTG FEATURES Sensors Fingerprint (under display, ultrasonic), accelerometer, gyro, proximity, compass, barometer Samsung Wireless DeX (desktop experience support) ANT+ Bixby natural language commands and dictation Samsung Pay (Visa, MasterCard certified) Ultra Wideband (UWB) support BATTERY Type Li-Ion 4500 mAh, non-removable Payment FAQ Warranty & Return Carrier Guide Contact us Payment Immediate payment is required for all Buy-It-Now items. Please make sure that your shipping information is correct prior to submitting payment through eBay. Shipping address cannot be changed after payment is made. If you have any questions please email us directly through eBay. FAQ Q: My phone is freezing/ turning off/ blinking. A: Please do a hard reset on the phone that usually resolves all issues. If still persist please contact us and we will ship out a new battery as that could be also be the reason that it might doing that. Hard reset Please do a hard reset by holding down the volume up button plus home button and power button for a few seconds this will reboot the system and get corrected.. Q: Why there is no service or the sim is not working. A: Please know that some carriers require that you activate the phone first in order for you to get service. Please make sure if your carrier requires that. Carriers that do require that are MetroPcs, Cricket, StraightTalk. Q: Why the data is still not working or can't add it. A: Some Carriers require that you add or register the imei with them or in their system in order for the APN settings to be accepted or work. Please make sure that by either calling them or going to their location. Q: My phone is not turning on. A: Connect the phone to the charger and hard reset the phone please see above for instruction. Please check to see if the charger is not defective. Q: I don't see my refund. A: If you had used a debit or credit card it can take up to 5 business days for your bank to credit your account for the refund. After this time if you still don’t see the refund please call PayPal. Warranty & Return Item comes with a 90-Day Limited Warranty against any hardware defects. Each item will either be exchanged or a full refund will be issued. The warranty does not cover damages caused through misuse such as exposure to water, dropping the device or buyer's remorse. We offer 30 days return. DOA has to be reported within 5 days after the item is delivered. There is 15% restocking charge if return is not in the same condition and for all unwanted returns. Warranty does not cover if item gets damaged physically and/or OS messed up. Return has to be clear from screen lock or Google ID lock or the return can be denied. Carrier Guide If it says it is unlocked then Unlocked phones can be activated with any gsm service for calls and text messages, often times to get internet data and picture messages (mms) you have to set up apn settings that are specific to your carrier. You do not need to set up any settings for original carrier, everything will work out of the box. To get apn settings for your carrier please contact your carrier or search online. If it says specific carrier then it can only be activated with those carriers. If you have any questions regarding apn settings or question if this phone will work with your carrier please do not hesitate to contact us. Do not assume that it will work with your carrier unless stated. Contact us We strive to earn your positive feedback and your 5 stars rating in all categories. If for any reason you are not happy with your purchase, please contact us via eBay messages before leaving feedback and we will assist you. Customer satisfaction is our top priority!!!